Over recent years, businesses have developed a far greater dependence on information technology. But technology itself – in the form of applications, servers, networks, and others – is no longer a sufficient deliverable. Instead, businesses depend on IT to provide end-to-end services which they rely on for financial management, supply chain management, order tracking, and even direct revenue generation via online selling. To remain competitive, these business-supporting IT services must deliver high levels of availability and performance. Yet, with the emergence of Service Oriented Architectures (SOA), Java, .Net, and virtualization, current distributed application environments have grown more complex than ever to manage. Whether your IT organization is transforming itself using BSM practices, adopting ITIL, or still managing IT by technology domain, this Webinar will show you how to overcome performance management challenges in a complex, distributed environment and deliver high quality services that support improved business performance. Watch it now.