To request service on your instruments, you may call 800-558-6377, option 7, and speak with a Thermo representative. Or to submit your service request electronically, please provide the information in the form below:

CONTACT INFORMATION
INSTRUMENT INFORMATION
* Required
*
First Name
Manufacturer
*
Last Name
Model
*
Job Title
Serial Number
*
Company
Instrument Location - Building/Room
*
City
*
State
Description of Service Request
*
Email Address
*
Phone
How would you prefer Thermo Dispatch to provide updates?
Severity of request
Service Provider Preferred
Service Type
If not currently covered by Thermo AMS program, would you like to receive a quote to add the instrument to the program?
Yes
No
If Thermo Dispatcher, provide date and time instrument is available for service
To whom should the service provider respond?
You
Thermo Dispatcher