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Multi-Sourcing & Mid Tier Service Providers - Maximizing the value of outsourcing relationships Sponsor: BlueAlly Companies of all sizes are turning to outsourcing to help meet their IT needs. But with so many sourcing options available, how do you determine the right provider for your needs and how do you get the most out of your sourcing relationship? Watch this Webcast and hear industry experts from featured analyst firm Gartner, Inc., and opinion leaders at BlueAlly examine the benefits and drivers of a strong sourcing relationship. More importantly, they offer best practices for finding the right provider and building a successful relationship. COMMUNICATION IS CRITICAL Today’s outsourcing relationships are much trickier to control since most of the work is done offshore and most of the interactions happen remotely. Because of this, you need new techniques for bringing all parties together to assure that everyone knows what’s to be expected. CHANGE IS INEVITABLE Many organizations spend significant time and resources designing their multi-sourcing strategies in order to make the execution effective, easy, and on budget. What many fail to incorporate is the flexibility for such strategies to evolve. Is your technology provider prepared to align with your changing business goals? Does your outsourcing partner make key investments to understand your business, market space, competition, and more importantly, your job in detail? Watch this Webcast and learn about a provider that strives to improve services and build specializations that will help their customer and themselves move ahead together. Go now. ********** About Linda Cohen Linda Cohen is a vice president and chief of research in Gartner Research, where she leads the worldwide focus and development of Gartner's sourcing research, providing life cycle advice to clients procuring or delivering strategic sourcing services. Linda co authored the book Multisourcing-Moving Beyond Outsourcing for Growth and Agility published November 2005 by Harvard Business School Press
About Vijay Tanamala As President, Vijay leads the overall business growth and the delivery of solutions for BlueAlly, the global arm of Megasoft providing Application Services and Strategic Outsourcing. Also, he has been key to develop, launch and drive all BlueAlly activities that are defining the company’s superior delivery of value to customers through a compelling combination of process frameworks, innovation platforms, and industry-leading partnership models.
Vijay started with Megasoft in 1996 and progressed through being a technical consultant, principal consultant, practice director, and principal – advising clients on outsourcing strategies, IT Service Management solutions, and automation for Customer Care centers – to being appointed as President and Chief Customer Advocate of BlueAlly. Also, as a key contributor to enterprise level-planning and decision-making, Vijay works closely with Megasoft’s Board on initiatives related to corporate strategy, business transformation, global expansion, strategic marketing, and M&A, all of which fuel the company’s diversification, growth, and market presence. Prior to Megasoft Vijay was a part of Satyam Computer Services, one of the global giants in IT Services and Outsourcing. In addition, Vijay is active on Advisory Boards for several organizations, including a niche product development company for workflow management, and others that are focused on providing IT Service Management solutions to Federal clients. Vijay holds a Bachelor’s degree in Chemical Engineering.
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